TxTag will be undergoing maintenance on Monday, July 12, 2021 from 7:30 p.m. to 12:00 a.m. CDT. During this brief time, TxTag.org will be down and customers will not be able to access accounts, pay a toll bill or make any other payments. We apologize for the inconvenience and appreciate your patience. Thank you!

TxTag will be undergoing maintenance on Wednesday, July 7, 2021 from 8:00 p.m. to 12:00 a.m. CDT. During this brief time, TxTag.org will be down and customers will not be able to access accounts, pay a toll bill or make any other payments. We apologize for the inconvenience and appreciate your patience. Thank you!”

TxTag will be undergoing maintenance on Saturday, June 19, 2021 from 7:30 p.m. to 9:30 p.m. CDT. During this brief time, TxTag.org will be down and customers will not be able to access accounts, pay a toll bill or make any other payments. We apologize for the inconvenience and appreciate your patience. Thank you!

TxTag's online payment processing system will be undergoing maintenance on June 10, 2021 from 7:30 p.m. to 8:30 p.m. During this brief time, customers will not be able to pay a toll bill or make any other payments on the website. We apologize for the inconvenience and appreciate your patience. Thank you!

TxTag Customer Service Center locations will be closed on Monday, May 31, 2021 in observance of Memorial Day. All offices will reopen on Tuesday, June 1, 2021 at 8 a.m.

TxTag will be undergoing maintenance on May 29, 2021 from 8:00 p.m. to May 30, 2021, at 5:30 a.m. During this time, customers will not be able to access accounts, pay a toll bill or make any other payments on the website. We apologize for the inconvenience and appreciate your patience. Thank you!

TxTag's online payment processing system will be undergoing maintenance on May 13, 2021 from 7:30 p.m. to 8:30 p.m. During this brief time, customers will not be able to pay a toll bill or make any other payments on the website. We apologize for the inconvenience and appreciate your patience. Thank you!

Due to inclement weather, the TxTag Customer Service Center locations will be closed on Friday, February 19, 2021. We apologize for the inconvenience and thank you for your patience.

Due to inclement weather, the TxTag Customer Service Center locations will be closed on Thursday, February 18, 2021. We apologize for the inconvenience and thank you for your patience.

Due to inclement weather, the TxTag Customer Service Center locations will be closed on Wednesday, February 17, 2021. Thank you for your patience.

Due to inclement weather, the TxTag Customer Service Center locations will be closed on Tuesday, February 16, 2021. Thank you for your patience.

Due to inclement weather, the TxTag Customer Service Center locations will be closed on Monday, February 15, 2021. Thank you for your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday March 26th, 2020 from 10:30pm to 2:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday March 28th, 2020 from 10:00pm to 6:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Friday March 20th, 2020 from 10:00pm to 2:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Monday March 16th, 2020 from 10:00pm to 2:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday February 29th, 2020 from 10:00pm to 5:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

In an ongoing effort to maintain the highest level of service to our customers, we are upgrading the TxTag tolling system. These upgrades will cause some of our TxTag devices to become deactivated beginning December 1, 2019. The tags affected are sticker tags in the range of TEX.00000000 and TEX.00507735. It is important you call the TxTag Customer Service Center at 888-468-9824 to determine affected devices and request your new tag(s) prior to deactivation to prevent billing issues with other toll authorities.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday February 23th, 2020 from 12:00am to 1:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 6th, 2020 from 11:00pm to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday January 23rd, 2020 from 10:30pm to 2:30am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center is not currently able to answer account specific questions when calling 1-888-468-9824. Customer Service Agents will, however, be able to assist with any general inquiries. We sincerely apologize for the inconvenience and are working to resolve the issue as soon as possible. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday January 2nd, 2020 from 10:00pm to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Wednesday, January 1, 2020 in observance of New Year’s Day.

Click here for more information regarding TxTag Fee Dismissals.

On January 1, 2019 new toll rates will go into effect for the following Austin-area toll roads: Loop 1, SH 45N, SH 45SE and SH 130 Segments 1-4 (from I-35/Georgetown to 183/Mustang Ridge) and Grand Parkway (Segments D, E, F-1, F-2, G, I-2) in the Houston area. Toll rates on other roads in Texas may also be increasing and customers are encouraged to visit the websites of other toll operators to get the latest information. Please click here to view the new toll rates.

The TxTag Customer Service Center will be closed Wednesday, December 25, 2019 in observance of Christmas.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday December 19th, 2019 from 10:30pm to 2:30am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday December 13th, 2019 from 10:00pm to 2:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center is currently experiencing phone issues when calling 1-888-468-9824. We sincerely apologize for the inconvenience and are working to resolve the issue as soon as possible. Thank you.

The TxTag Customer Service Center will be closed Thursday, November 28, 2019 in observance of Thanksgiving.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday November 21st, 2019 from 10:30pm to 2:30am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday November 14th, 2019 from 10:30pm to 3:30am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center is currently experiencing phone issues when calling 1-888-468-9824. We sincerely apologize for the inconvenience and are working to resolve the issue as soon as possible. Thank you.

The TxTag Customer Service Center is currently experiencing phone issues when calling 1-888-468-9824. We sincerely apologize for the inconvenience and are working to resolve the issue as soon as possible. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday November 7th, 2019 from 10:00pm to 5:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Tuesday October 29th, 2019 from 10:30pm to 3:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday October 19th, 2019 from 11:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday October 10th, 2019 from 10:30pm to 3:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent payment issues online, via phone and in-person at the TxTag Customer Service Center. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday October 3rd, 2019 from 10:00pm to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Web Chat is unavailable at this time. We apologize for the inconvenience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday September 12th, 2019 from 10:30pm to 2:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closing at 5 p.m. today due to power issues. The TxTag System is working properly and customers are able to make payments and conduct account maintenance accordingly. We apologize for the inconvenience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday September 5th, 2019 from 11:30pm to 6:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center is currently experiencing phone issues when calling 1-888-468-9824. We sincerely apologize for the inconvenience and are working to resolve the issue as soon as possible. Thank you.

The TxTag Customer Service Center will be closed Monday, September 2, 2019 in observance of Labor Day.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday August 31st, 2019 from 11:30pm to 1:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday August 29th, 2019 from 10:30pm to 11:30pm CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent payment issues online, via phone and in-person at the TxTag Customer Service Center. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday August 1st, 2019 from 9:30pm to 2:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday July 25th, 2019 from 10:30pm to 12:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday July 21st, 2019 from 2:00am to 8:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Thursday, July 4, 2019 in observance of Independence Day.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday July 4th, 2019 from 10:00pm to 4:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday June 23, 2019 from 10:30pm to 12:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday June 23, 2019 from 10:00pm to 12:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday June 6, 2019 from 10:00pm to 4:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Friday May 24, 2019 from 12:30am to 2:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Monday, May 27, 2019 in observance of Memorial Day.

The TxTag Customer Service Center is currently experiencing phone issues when calling 1-888-468-9824. We sincerely apologize for the inconvenience and are working to resolve the issue as soon as possible. Thank you.

Account management features and automated phone system are currently unavailable through our toll free number. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday May 2, 2019 from 10:00pm to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent payment issues online, via phone and in-person at the TxTag Customer Service Center. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday April 4, 2019 from 10:00pm to 6:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Wednesday March 27, 2019 from 10:00pm to 12:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Tuesday March 19, 2019 from 10:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent payment issues online, via phone and in-person at the TxTag Customer Service Center. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday March 7, 2019 from 10:00pm to 5:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday, March 9, 2019 from 10:00pm to 5:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent payment issues online, via phone and in-person at the TxTag Customer Service Center. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 28, 2019 from 10:00pm to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 21, 2019 from 10:00pm to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 14, 2019 from 10:00pm to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Web Chat is unavailable at this time. We apologize for the inconvenience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday February 10, 2019 from 2:00am to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 7, 2019 from 10:00pm to 5:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday February 3, 2019 from 10:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent payment issues online, via phone and in-person at the TxTag Customer Service Center. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday January 31, 2019 from 10:00pm to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent payment issues online and via phone. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday January 27, 2019 from 2:00am to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday January 19, 2019 from 9:00pm to Sunday January 20 at 7:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center is experiencing intermittent system issues that may affect the Call Center, Website and/or Phone Interactions. We sincerely apologize for the inconvenience. Thank you for your patience.

TxTag is currently experiencing intermittent payment issues online and via phone. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday January 12, 2019 from 11:00pm to 1:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag website, phones and systems are having intermittent issues. We apologize for the inconvenience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday January 10, 2019 from 10:00pm to 6:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Tuesday, January 1, 2019 in observance of New Year’s Day.

System Maintenance: Account management features and automated phone system will be unavailable on Monday December 31, 2018 from 11:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Monday, December 24 and Tuesday, December 25, 2018 in observance of Christmas.

System Maintenance: Account management features and automated phone system will be unavailable on Friday December 21, 2018 from 10:00pm to 8:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

WebChat is currently unavailable at this time. We apologize for any inconvenience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday December 13, 2018 from 10:00pm to 6:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday December 6, 2018 from 11:00pm to 5:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing high call volumes. TxTag encourages all customers to login to your account for immediate handling of all account management. We apologize for the inconvenience and appreciate your patience. Thank you.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday November 29, 2018 from 10:00pm to 4:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Thursday, November 22, 2018 in observance of Thanksgiving.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday November 1, 2018 from 9:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing intermittent issues logging into customer accounts. We apologize for any inconvenience and appreciate your patience. Thank you.

TxTag is currently experiencing intermittent payment issues online and via phone as well as issues logging into customer accounts. We apologize for any inconvenience and appreciate your patience. Thank you.

System Maintenance: Payment features are currently unavailable due to system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Wednesday October 10, 2018 from 10:00pm to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag online services are now available to access and manage your account. The TxTag Customer Service Center phone lines continue to experience technical difficulties, but it is recommended that you access your account online for urgent activities. We continue to work to bring up all functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday September 22, 2018 from 8:00pm CDT to 3:00pm CDT on Sunday September 23, 2018 in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday September 15, 2018 from 8:00pm CDT to 3:00pm CDT on Sunday September 16, 2018 in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday September 6, 2018 from 9:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Monday, September 3, 2018 in observance of Labor Day.

System Maintenance: Account management features and automated phone system will be unavailable on Friday August 31, 2018 from 11:30pm to 1:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Saturday August 25, 2018 from 10:30pm to 6:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing phone issues. TxTag is diligently working to resolve the issue as soon as possible. We apologize for any inconvenience.

TxTag.org is currently experiencing issues. Please call 1-888-468-9824 for account information. We apologize for the inconvenience.

System Maintenance: Account management features and automated phone system will be unavailable on Friday August 10, 2018 from 10:30pm to 6:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag is currently experiencing phone issues. TxTag is diligently working to resolve the issue as soon as possible. We apologize for any inconvenience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday August 2, 2018 from 9:30pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday July 5, 2018 from 11:00pm to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Wednesday, July 4, 2018 in observance of Independence Day.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday June 28, 2018 from 9:30pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Wednesday June 13, 2018 from 10:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Friday June 8, 2018 from 10:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Tuesday May 29, 2018 from 11:00pm to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Monday, May 28, 2018 in observance of Memorial Day.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday May 3, 2018 from 10:00pm to 1:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

For those customers with a valid tag account and were billed by TxTag please disregard the bill. Please note, there is no need to contact TxTag regarding these tolls. We are working to process the tolls to customer tag accounts and correcting the erroneous PBM postings as quickly as we can.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday April 22, 2018 from 2:00am to 6:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday April 5, 2018 from 11:00pm to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday March 18, 2018 from 3:30am to 7:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday March 11, 2018 from 1:30am CST to 3:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday March 1, 2018 from 11:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

Since May of 2017, TxDOT has been an integral part of interoperability throughout Texas and Kansas as part of the Central United States Interoperability (CUSIOP) HUB. While this initiative has been ongoing and will continue as other states join the HUB, we wanted to bring to your attention that customers may experience delayed toll postings and more frequent replenishment cycles during the early part of February, 2018. During this period, TxDOT plans to improve the efficiency and effectiveness of our system, which is intended to enhance both customer experience and convenience. We will be working as quickly as possible to minimize any impacts that customers may face. As always, we appreciate your patience during this period.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 1, 2018 from 11:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

Notice: Due to winter weather conditions in the Austin area the TxTag Customer Service Center located at 12719 Burnet Road will open at 10:00 AM on Wednesday, January 17th. Customers contacting the TxTag CSC at 1-888-468-9824 could experience longer than normal wait times due to the inclement weather on Tuesday morning. Thank you for your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Tuesday January 9, 2018 from 10:00pm to 6:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Monday, January 1, 2018 in observance of New Year’s Day.

On January 1, 2018 new toll rates will go into effect for the following Austin-area toll roads: Loop 1, SH 45N, SH 45SE and SH 130 Segments 1-4 (from I-35/Georgetown to 183/Mustang Ridge) and Grand Parkway (Segments D, E, F-1, F-2, G, I-2) in the Houston area. Toll rates on other roads in Texas may also be increasing and customers are encouraged to visit the websites of other toll operators to get the latest information. Please click here to view the new toll rates.

The TxTag Customer Service Center will be closed Monday, December 25, 2017 in observance of Christmas.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday December 7, 2017 from 11:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Friday November 17, 2017 from 10:00pm to Sunday November 19, 2017 at 4:00pm CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday November 5, 2017 from 12:30am CDT to 1:30am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday November 2, 2017 from 10:45pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Wednesday October 18, 2017 from 9:30pm to 10:30pm CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag has resumed PBM billing. PBM customers may be receiving a statement that includes transactions incurred since June 2017.

Toll transactions incurred between May 1 and July 31, 2017 that should have posted to customer tag accounts have been resolved between the agencies. Please note, if the “Current Amount Due is $0.00” then you do not need to take any additional action.

We apologize for the experience people are having with toll billing at this time. We believe we’ve captured all the issues and we’re in the process of correcting them as quickly as we can. In the interim, we are going to suspend all Pay By Mail invoices and violations until we are sure we’ve got this issue resolved.

Be assured – customers will NOT pay any fees that they did not accrue on their own. In fact, those customers with any of the Texas tolling authority tags – TxTag, EZTag and TollTag – do not have to call in. We are working with those tolling agencies to reverse the erroneous charges. However, should a customer want to speak with someone, those with TxTags or who received a TxTag bill can call us at 888-468-9824. We are extending our call center hours from 8 a.m. to 7 p.m. Monday through Friday. Again, we sincerely apologize for this system error and assure you we are making this right.

TxDOT to resume tolls on SH 99 / Grand Parkway in Harris, Montgomery and Chambers Counties on September 14 at 4:00am.

The segments of SH 99/ Grand Parkway operated by TxDOT continue to be toll free until further notice. This includes the segments of SH 99 in Harris, Montgomery and Chambers Counties.

The TxTag Customer Service Center will be closed Monday, September 4, 2017 in observance of Labor Day.

We apologize for the experience people are having with toll billing at this time. We believe we’ve captured all the issues and we’re in the process of correcting them as quickly as we can. In the interim, we are going to suspend all Pay By Mail invoices and violations until we are sure we’ve got this issue resolved.

Be assured – customers will NOT pay any fees that they did not accrue on their own. In fact, those customers with any of the Texas tolling authority tags – TxTag, EZTag and TollTag – do not have to call in. We are working with those tolling agencies to reverse the erroneous charges. However, should a customer want to speak with someone, those with TxTags or who received a TxTag bill can call us at 888-468-9824. We are extending our call center hours from 8 a.m. to 7 p.m. Monday through Friday. Again, we sincerely apologize for this system error and assure you we are making this right.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday July 20, 2017 from 11:00pm to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday June 22, 2017 from 11:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday May 18, 2017 from 11:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday April 20, 2017 from 11:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

TxTag Trailer will be at the Walmart in Manor, TX from April 17 to May 12. You will be able to get a TxTag, pay your statement and complete general account maintenance.

Hours of Operation:

The Walmart in Manor, TX is located at 11923 US HWY 290 E, Manor, TX 78653.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday March 16, 2017 from 11:00pm to 3:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Sunday March 5, 2017 from 2:00am to 4:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 16, 2017 from 11:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday February 2, 2017 from 10:00pm CST to 2:30am CST on Friday February 3, 2017 in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday January 19, 2017 from 11:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

The TxTag Customer Service Center will be closed Monday, December 26, 2016 in observance of Christmas.

On January 1, 2017 new toll rates will go into effect for the following Austin-area toll roads: Loop 1, SH 45N, SH 45SE and SH 130 Segments 1-4 (from I-35/Georgetown to 183/Mustang Ridge) and Grand Parkway (Segments D, E, F-1, F-2, G, I-2) in the Houston area. Toll rates on other roads in Texas may also be increasing and customers are encouraged to visit the websites of other toll operators to get the latest information. Please click here to view the new toll rates.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday December 15, 2016 from 11:00pm to 3:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday November 17, 2016 from 9:00pm to 1:00am CST in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday October 20, 2016 from 9:00pm to 1:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday September 15, 2016 from 11:00pm to Friday September 16, 2016 at 6:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Wednesday September 14, 2016 from 12:30am to 4:30am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

System Maintenance: Beginning Friday, August 26, 2016 at 8 p.m. until Sunday, August 28, 2016 at 8:00 p.m. CDT account management features and automated phone system will be unavailable in order to conduct routine system maintenance. The TxTag Customer Service Center Store Front and Call Center will be closed as well. We apologize for any inconvenience and appreciate your patience.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday August 18, 2016 from 9:00pm to 1:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.

August 29, 2016: Pay your outstanding tolls by September 9, 2016 to avoid additional fines/fees. Click here for more information.

Click here for Grand Parkway toll rates.

System Maintenance: Account management features and automated phone system will be unavailable on Thursday May 19, 2016 from 9:00pm to 1:00am CDT in order to conduct routine system maintenance. We apologize for any inconvenience, and appreciate your patience.