TxTag

Pay By Mail

TxDOT's toll roads were among the first in the U.S. to allow drivers to pay their tolls by mail. Customers without a toll account are mailed a statement for monthly toll charges, plus a $1.15 statement fee. Toll rates for Pay By Mail customers are one-third higher than TxTag rates to cover the additional toll processing costs.

Ways to pay your Pay By Mail statement:

Credit Card Online or By Phone

Pay your statement online or call the TxTag Customer Service Center at 1-888-468-9824 (International: 001-214-210-0493 ) to pay with a credit or debit card. Our automated phone service is available any time, and customer service representatives can take your call Monday to Friday, from 8 a.m. - 5 p.m.
Cash In Person

Visit the TxTag Customer Service Center in Austin where cash, check, money order, and credit card payments are accepted. Walk-up counter service is available Monday and Friday 8 a.m. to 7 p.m. or Tuesday through Thursday 8 a.m. - 5 p.m.
Check By Mail

Mail a check or money order to:

TxTag
P.O. Box 650749
Dallas, TX 75265-0749.

Make check payable to "TxTag CSC" and be sure to include your statement number on the check or money order. Please allow 5-7 working days for mail delivery and posting to your account. Do not send cash in the mail.

By law, Pay By Mail statements are mailed to the vehicle owner at the address listed in the state's vehicle registration records. If you have moved since purchasing your vehicle, call your county tax office or download Form VTR-146 to update the address on your vehicle's title. If your address information on file with the Texas DMV is not current, you may not receive statements on time, which could result in late payment charges and violation fees.

What happens if I don't pay a statement?
If you fail to pay statements on time, a violation fee will be applied to each of your overdue toll transactions. The table below shows how a single unpaid $0.65 toll charge can increase over time and lead to court fees and fines of up to $350 per toll charge.

Example Description Total
First Statement Mail Fee + Toll ($1.15 + 0.65) $1.80
Second Statement Additional Mail Fee + Toll ($1.15 + 1.15 + 0.65) $2.95
Violation Notice Violation Fee + Toll ($5.00 + 0.65) $5.65
Transferred to Collection Agency Collection Fee + Toll ($25.00 + 0.65) $25.65
Transferred to Court Court Fees, Fines + Toll (Up to $350.00 + 0.65) Up to $350.65

You can read more about Pay By Mail in the Statements and Violations section of our FAQs.