How TxTag Works
TxTag makes paying tolls simple and fast. There's no stopping or slowing down to pay, no waiting in line at a toll booth and no searching for change on toll roads across Texas.
The thin TxTag sticker goes on the inside of your windshield behind your rearview mirror. An electronic reader above the toll roads sends a signal to the microchip inside the sticker, and tolls are automatically deducted from your prepaid TxTag account.
TxTag works like a prepaid phone card or gift card. With a TxTag account, you prepay your tolls. And, if you sign up for AutoPay, you'll never have to worry about whether you have enough money in your account. TxTag customers save up to 25% on tolls statewide, and there is never a fee for using your tag. You can easily check your toll expenses and account balance or make payments to your account online or by phone. Plus, you can close your account and get a refund of your balance at any time.
Get started with a TxTag today. When you open an account with $20 in prepaid tolls, you will receive a TxTag Starter Kit that contains all you need to start using your TxTag, including installation instructions and the User Guide.
Note: Beginning March 19, 2012, customers not signed up on AutoPay will be charged a fee to purchase a new or replacement tag. Tag fees will not be applied retroactively to existing TxTag customers, and customers that already have a tag will not be charged a fee unless they purchase a new or replacement tag for an account not supported by AutoPay. For more information on changes to customer fees, refer to our revised License and Use Agreement. Fees listed within the License and Use Agreement are not inclusive of the pre-paid toll amount required to open or replenish an account.
Manage multiple tags on one TxTag account. Because removing the sticker can damage the chip inside, your TxTag must be permanently installed and cannot be moved between vehicles. If you have more than one vehicle, you can order tags for each and manage them all through one account. Contact the TxTag Customer Service Center or log into your account to add up to five vehicles.
Some vehicles, including motorcycles, need special kinds of tags.
- Motorcycle Tags – Because the TxTag sticker relies on windshield glass to work, motorcycles require a special tag. The motorcycle tag uses different technology to provide the same benefits of a standard TxTag. To order a motorcycle tag, call 1-888-468-9824 (International: 001-512-874-9998). A refundable deposit is required.
- Bumper Tags – Bumper tags are required for vehicles with certain windshields. Because bumper tags can be reused, a refundable deposit is required. If you have questions, call 1-888-468-9824 (International: 001-512-874-9998).