It's the law... According to Texas law, not paying a toll is a misdemeanor offense. Failure to pay toll bills will result in violation notices. Drivers with overdue violation notices are subject to collection fees and court fines. Administrative and court fines can total up to $350 per toll charge, plus applicable court fees.
Tips to help avoid toll violations
- Keep money in your TxTag account – Violations can occur because you don't have enough money in your account.* Unless you are an AutoPay customer, remember to keep track of your account balance and activity.
- Ensure your account information is up-to-date – It's important that your license plate, vehicle and contact information is kept current to prevent billing errors. Also, if we have your correct email and/or mailing address, we can contact you if your account balance is low or if a problem arises. If you are an AutoPay customer, remember to update your credit card information as well.
- Notify us if your vehicle is sold or stolen – You must deactivate your tag by contacting the TxTag Customer Service Center as soon as possible if your vehicle is sold or stolen. If you receive a toll bill for a vehicle you no longer own, file a vehicle transfer notification form and call us at 1-888-468-9824 after you receive confirmation of the title transfer from the Texas Department of Motor Vehicles.
- Update your vehicle registration information if you move – By law, toll bills must be sent to the "owner's address" shown on a vehicle's title, even if your registration renewal notices go to a different address. If you have moved since purchasing your vehicle, call your county tax office or download Form VTR-146 to update the address on your vehicle's title. If your address information on file with the Texas DMV is not current, you may not receive bills on time, which could result in late payment charges and violation fees.
- Pay attention to toll lane lights where available – Use the lights to get feedback on your TxTag account status.
*Please see Attachment A of the License and Use Agreement for additional information on low balance thresholds.
Visit our FAQs page for more information about violations.