About TxTag
Can I use my TxTag in more than one vehicle?
No. Since your TxTag sticker must be permanently mounted on your windshield, it can only be used in one vehicle and should not be moved between vehicles. If you have more than one vehicle in your family or household, you can order additional TxTags and manage them on one registered account.
What if I sell my vehicle?
Call the TxTag Customer Service Center right away to deactivate your TxTag so your account is not linked to a vehicle you no longer own. Even though your vehicle has been sold, you are liable for toll charges until the title is transferred to the new owner or until you submit a motor vehicle transfer notification. If you receive a toll bill, please download the transfer notification form VTR-346, and call us at 1-888-468-9824 once you receive confirmation of the transfer from the Texas Department of Motor Vehicles (TxDMV), which should take 5-7 business days.
What if I buy a new vehicle?
If you purchase a new vehicle, you will need to call the TxTag Customer Service Center to request a free replacement TxTag sticker and to update your account, whether or not you choose to keep your existing license plates. You should not move your TxTag sticker from your old vehicle to your new one, as removing your tag will damage the microchip in the sticker.
What if my vehicle is stolen?
If your vehicle is stolen, you should contact the TxTag Customer Service Center at 1-888-468-9824 (International: 001-512-874-9998) right away. Otherwise, you may be responsible for charges to your TxTag account. A copy of the police report will be requested in order to remove the stolen vehicle from your account.
Can I use my tag if I'm pulling a trailer with my vehicle?
Yes. Sensors in the road will detect the trailer and take the additional charge for the trailer from your account.
Can motorcycles use TxTag stickers?
Motorcycles use a different type of TxTag than those used on cars and trucks. If you have a motorcycle, contact the TxTag Customer Service Center to request a motorcycle tag. A refundable deposit is required for motorcycle tags.
When can I contact the TxTag Customer Service Center?
Please refer to our Contact page for call center and walk-up counter service hours.
Can I use my Dallas TollTag or Houston EZ TAG in TxTag lanes?
Yes. Dallas TollTags and Houston EZ TAGs work in toll lanes that display the TxTag logo throughout the state. Be sure your account information is up to date with your tolling agency to avoid potential fees.
Can I add a TxTag sticker to my existing NTTA or HCTRA toll account?
No. While the tags are interoperable on the roadways, different tag types may not be placed on one account. If you would like to add a tag for another vehicle to your existing account, please contact your current toll agency.
What if I have money in my TxTag account, but I want to pay cash at a toll plaza?
If you choose to pay cash at a toll booth or coin machine, no funds will be deducted from your TxTag account.
When will TxDOT start charging a $9.65 tag fee?
The date for instituting the tag fee has not been determined. At this time, customers receive their first tag and one replacement tag free, with any subsequent tags at a cost of $9.65.
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Active TxTags
as of 1.31.12