Contact
TxTag Customer Service Center
1-888-468-9824 (toll-free)
12719 Burnet Road
Austin, TX 78727
International Customers
001-512-874-9998
Deaf & Hard of Hearing
(TDD/TTY) 1-866-590-5155
Call Center hours:
Monday – Friday, 8:00 am – 5:00 pm
Walk-up counter service at the TxTag Customer Service Center is available:
Monday AND Friday, 8:00 am – 7:00 pm
Tuesday through Thursday, 8:00 am – 5:00 pm
Closed Saturday and Sunday
If you are experiencing technical problems or have questions or suggestions about how to improve the performance of this website please contact the webmaster.
If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official request. Requests for information from TxDOT must be submitted directly to the agency to be considered valid.
We welcome your questions and comments. Using the following form, you may contact the TxTag Customer Service Center with any questions regarding your account information such as your account balance, payments, fees, License and Use Agreement, and more...
When you contact customer service, please be sure to include your Account Management Card ID or your TxTag account number, along with your name and contact information.
Fields marked with an asterisk (*) are required.
All the information that is submitted via this website is strictly confidential. TxTag.org does not share your information such as Name or Email with external companies or third party organizations.
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